Quick Enquiry
To email our staff immediately with any questions you have about our service or getting your own virtual office use our quick enquiry form below.
Receptionist Service
Immediate Reception "Your Virtual Office" is the ultimate way for you to streamline your business communications and achieve optimum time management.
Our staff are your staff because people want to deal with people.
Imagine a receptionist that works 24hrs per day, 7 days per week, never on holidays, never sick, Always friendly and efficient.
As your receptionist service we will:-
- Answer your calls in your business name.
- Take bookings, orders and payments.
- Take a detailed message or forward calls via sms, email or call connection.
- Make appointments in an on-line diary.
- Manage your high priority calls including emergency response or VIP clients.
Ring us now for immediate connection (02) 6626 6999
Internet-based Appointment Scheduling System
Ideal for the busy practitioner, we will answer your calls and make your appointments according to your specifications. New Consultations, follow-up appointments, variable appointment lengths for different scenarios. We work with you as you would expect your receptionist to work with you at a fraction of the cost.
After-Hour Call Management
Business doesn’t stop at 5.00pm. If you’re an organization that requires on-call after-hour staff, there’s a good chance you answer every call in case it is an emergency. Let us verify calls for you and dispatch work to your staff according to their expertise or rostered on-call. We’ll get approval for call out fees, explain organizational policy, classify the tasks and despatch according to your requirements. Your staff only need to deal with what’s necessary according to your organisational protocols.
Welfare Checks
Make sure your staff are safe. We will log your staff in and out of worksites, conduct routine welfare checks and activate an escalation procedure when required. The improvements to staff safety are immense as we document what time they went to a worksite, where they are working, what time we checked on them and what time they returned home. Ideal for :
- Health Workers
- Agricultural workers
- Field staff.
Emergency Response
When it’s urgent.. we’re there.
Immediate Reception is well equipped and trained to manage your emergency calls. Answered in your company name, we work quickly to follow your escalation procedures, recording all details of situation type, location, person’s involved, assistance required. We don’t stop until you take control of the situation.
If you have a trucking company with an emergency contact number advertised on your trucks, our customer service and emergency response centre is there for every call. Whether its feedback from the public or emergency assistance, we're the complete contact centre, keeping you informed of what's happening on the road.
Security Monitoring
Global Monitoring Pty Ltd is a our security monitoring station built to Australian Grade One standards. We are an independent security monitoring station which means you can have flexibility to choose your patrol company. Independent monitoring provides signal reports independent of patrol response giving complete transparency of action taken. MORE
Our monitoring includes:
- Business Alarm Monitoring – including openings and closings
- Industrial Alarm Monitoring
- Medi Alarm Monitoring
- Video Monitoring
The Benefits
- Increased sales
- Enhanced company image
- Effective time management
- Saving time and money